Company Name : - Orb Softwares PVT LTD

GST NO : - 09AAECO1790J1Z4

1. Overview

At Orbsoft pvt ltd, we strive to ensure that our customers are satisfied with our services. This refund policy outlines the conditions under which we offer refunds for our services. By purchasing our services, you agree to the terms outlined in this policy.

2. Refund Conditions

We offer refunds under the following conditions:

• If the service was not delivered as described.
• If there was an error in billing or payment processing.
• If the service was not initiated due to an issue on our end.
• If you cancel the service within 24 hours of purchase.

3. Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at team@orbsoft.in or 9625977696 within 24 hours of your purchase.
2. Provide your order number, the reason for the refund request, and any supporting documentation or evidence.
3. Our customer support team will review your request and respond within 2-3 business days.

If your refund request is approved, the refund will be processed to the original payment method within 2-3 business days.

4. Non-Refundable Services

The following services are not eligible for refunds:

• Services that have been fully delivered and completed as described.
• Custom services that were specifically tailored to your requirements.
• Subscription services after the trial period has ended.

5. Changes to This Policy

We may update this refund policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this refund policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Orbsoft pvt ltd

E-82, E Block, Sector 6, Noida, Uttar Pradesh 201301

Email: team@orbsoft.in

Phone: 9625977696